This could take up to 3 minutes, depending on your computer and connection speed. This product cannot be identified by Serial Number alone. Remove all the paper from the tray. If the issue persists , continue to the next solution. Reset the printer A power reset drains power from the printer and returns the printer to the same settings after restarting. HP has scanned your product but currently has no suggestions for driver updates. Grasp the access handles on the sides of the printer to open the cartridge door.
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Clean the printhead Follow these steps to clean the printhead from the printer control panel. Look for the brightness level on the paper packaging.
HP Photosmart Premium Fax All-in-One Printer series – C
Press in the tab on the front of the cartridge to release it, and then pull up on the cartridge to remove it from the slot. Please verify your product is powered on and connected, then try again in a few minutes. Please enter a Product Number to complete the request. Please try again all-in-onne.
Contact HP Support to schedule a repair or replacement. Please return to the product information page and verify the numbers provided or try again later. We were unable to find any drivers for your product. I don’t see my operating system. The control panel displays the estimated ink level of each cartridge.
It matches the product: If your alignment page looks like the exampleyou do not need to xeries-c309 troubleshooting.
To eliminate any potential power deficiencies that might prevent a successful alignment, move the printer to another location and plug it directly into a wall outlet.
Reinstall the cartridges with the contacts facing down, and then slide the cartridge into its slot. Asia Pacific and Oceania. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.
Replace the printhead assembly The printhead assembly might need to be replaced. To see if your product is still under warranty, go to the warranty check website http: If the product does not turn on by itself, press the Power button to turn it on.
HP Customer Support – Software and Driver Downloads
Select your desired files and a list of links will be sent by email. Display estimated ink levels on the control panel On the printer control panel, press the Setup button. Select an operating system and version to see available software for this product.